I had also installed Chrome and Firefox 64 bit versions, therefore my tribulations. By default, Windows 10 uses the Internet Explorer 64 bit version. Not being someone who gives up, I turned to the Gemalto (manufacturer) web site to seek a solution.Īfter a few hours of wasted time, I came upon an article that indicated that the card reader would not work with 64 bit browsers. The card reader was accepting an updated PIN without any issues but when trying to log into the web site, it kept failing without any error messages that were worth researching. After trying to log on to using Google Chrome, Microsoft Internet Explorer and Mozilla Firefox - I left no stone unturned - I was getting nowhere. I had to set up a Windows 10 64 bit workstation to use a USB card reader on Tuesday and it was a most trying task, to put it lightly. Based on my experiences with their business banking security software this week, I will never consider them as an option for managing my funds. My student loans were financed by Barclays and I was a loyal customer for a good 10 years after graduating. He noted that Lloyds TSB introduced a password generating token device for 30,000 online banking customers last October and that Alliance & Leicester account holders register an image that is displayed on subsequent visits to reassure users they are on the right site but neither solution uses bank cards.I must admit that I am not currently a Barclays customer, even though I have been in the past. Apacs does not know of any other banks currently deploying its standard. Barclays does not disclose how many of its customers have suffered such attacks.Īpacs spokesman Mark Bowerman said the Barclays card reader could be the first solution to market that conforms to its standard.
Asked if the bank refunds victims of phishing attacks who revealed their security details to a fraudster, Holloway indicated that the professionalism of a particular attack will be relevant and each instance would be judged on a "case by case" basis. A customer report received the same day or the following day in response to an SMS alert may be quick enough for the bank to block the transfer – although transfer times will depend on the destination account – but it also facilitates faster investigation.īarclays will refund customers who lose money from their accounts through no fault of their own.
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